We have been advised to operate in accordance with New Zealand law.

Under the Prostitution Reform Act 2003,

an independent contractor is not an employee of our business. 

The "O" Group, operates solely as a third-party venue, providing room hire services to these contractors. 

As such, you are considered a client of the contractor, not of The "O" Group.

 

We are not legally responsible for the service provided by independent contractors, nor are we permitted to intervene in or refund on behalf of them for their services.

 

However, we are happy to pass along your feedback directly to the contractor, and ask what they would like to do. 

Keeping in mind,  

Under the Prostitution Reform Act 2003, sex workers in New Zealand have the legal right to work independently and control the terms of their services. As self-employed individuals, they are not required by law to offer refunds, and there are no legal grounds to demand one unless a formal contract states otherwise. 

The law supports their autonomy, including the right to decline or end a service, and protects them from being treated unfairly or forced into financial obligations like refunds without consent.

 

Please also be aware that under the Privacy Act 2020, public negative reviews that name, (working name) describe, or refer to individual contractors or our business, especially when based on private service experiences, could potentially breach privacy laws and may lead to further legal action.

 

We value all feedback and aim to maintain a safe and respectful environment for both clients and contractors.

 

 If you have any further concerns, you're welcome to reach out, and we’ll do what we can within our legal bounds to support both parties.

 

Kindest regards,

THE "O" GROUP